Supportickets respects the privacy of all its users and is committed to protecting such privacy in accordance with this Privacy Policy.
This Privacy Policy elaborates the confidential manner in which supportickets treat your personally identifiable information collected for registering your name or similar activities on supportickets's website. This notice is displayed on the footer of every page of our web site to make it easy to find for the users. The Terms of Use for the supportickets website are also provided.

1. Data Collection
It is the policy of supportickets.com to not collect or process any personally identifying data regarding the visitors to the website; all the users who visit to the website are anonymous. There a few exceptions though such as when data that personally identify the person are needed in order to satisfy a contractual obligation, which is explained in section 2 below.

2. Contractual Obligation
When you buy something from the website, you will be prompted to submit your name, billing address, e-mail, and credit card information (if credit card is you preferred payment option). But supportickets.com will not use that data for any other purpose other than for processing your order and to send essential information regarding the product such as receipt, invoice, or license key.
The data you submit will not be provided for any other commercial uses and will never be sold, rented, leased or otherwise given to any external parties. The only exception for this is our subcontractor Element 5, who has undertaken the responsibility of processing your orders and sending the goods or services that you have requested.

3. Cookies
Some of our websites do use cookies. This is to improve the surfing experience of the visitors to our websites.
Cookies are tiny text files that will be downloaded to your computer's browser to record your preferences. But cookies, by themselves, do not send your e-mail address or any other personal data unless you have opted for providing these kinds of data to the website, such as when registering at the website. However, once you have selected to provide personally identifiable information to the website, this data may be linked to the data registered in the cookie.
The main use of cookies is to record trends in site usage and to enhance the content and offerings on the website. A good example is the cookies that are used to provide personalized information to the registered user of a website such as identifying the user by name when the user returns to the website. Cookies are also used to offer you products, programs, or services.
But the user has the option of turning down the cookies. It can be done by selecting the necessary settings on your browser. But you should know that if you do this you may lose access to the full functionality of the website.

4. External Links
The website may provide links to other websites. supportickets.com does not have any influence or control on the content of these websites and do not monitor these websites to understand whether these websites collect or process your personal data. So, Supportickets takes no responsibility or liability whatsoever for any kind of material provided on these websites and suggests that the user should review the privacy policies of these websites separately.

5. Sharing of Information
We do not use your personally identifiable data for commercial purposes such as renting and leasing to other companies or individuals without your permission. However, we may have to share certain kinds of information with others, for example, the number of people who downloaded a particular software or webpage or the number of users who clicked on a particular advertisement.

6. Privacy Policy Changes
Supportickets occasionally updates this Privacy Policy. The changes and additions will be provided on the website. So periodic revision of the privacy policy is a good practice.